Terms of Service

Sites Covered

These terms apply to Fat Penguin U.S.A. services on fatpenguinusa.com and shirtready.com.

Use of Site

By accessing this site, you agree to these terms and all applicable laws. You may not use this site for unlawful activity, abuse, or interference with normal operations.

Orders and Payments

All orders are subject to availability, review, and acceptance. Pricing, shipping, and production timing may vary by product type and order details. Payment processing is provided by Stripe.

Shipping Estimates and Delays

Any dispatch estimate applies after payment, a valid delivery address, available materials, and production-ready artwork are received. Weekends, holidays, customer or artwork delays, carrier disruption, and events outside our reasonable control may extend timing. If we cannot ship within the promised time or a legally permitted extension, we will provide a revised estimate and any consent, cancellation, or prompt-refund option required by applicable law.

Artwork and Content Rights

You represent that you have rights to upload and print submitted artwork. You grant us and our production partners a limited license to store, process, and reproduce submitted files solely to fulfill your order.

Proofs, Color, and Production Variance

Digital previews are for mockup visualization. Minor variance between on-screen previews and final printed output can occur due to material, ink, and production differences.

Cancellations and Returns

Because custom products are made to your specifications, they are final sale once production begins and are not eligible for return for preference, sizing choice, or approved artwork. Cancellation or change requests must be submitted promptly and are subject to production status and applicable fees. Contact us about items that arrive damaged, defective, or materially different from the accepted order. Nothing in these terms limits rights that cannot be waived under applicable law.

Limitation of Liability

To the maximum extent allowed by law, Fat Penguin U.S.A. is not liable for indirect, incidental, or consequential damages arising from use of this site or custom product services.

Contact

Questions about these terms can be sent to info@fatpenguinusa.com.